
Building communities is a tricky task, especially online. All hosts can really do is provide an environment with an ideal set of benefits, and ideal set of guidelines, and hope the right sorts of people show up. Whether the community flourishes or fizzles from there is a product of hard work from community members, hard work from staff, and just plain luck.
That 99 out of 100 online communities devolve into anarchies or ghost towns is usually a result of those communities' guidelines not keeping up with usage or people just plain losing interest. Thankfully, we've been able to avoid this fate at Newsvine by concentrating on what makes this site different: engaging conversation. Yes, many will argue that especially in the middle of politics season, people aren't always as nice as they should be, but if you compare the average comment thread at Newsvine to the average thread at Digg, Topix, The Huffington Post, or almost any other participatory news site, you'll generally find the discourse here measures up very well. People talking to people is what we care about. Not people typing into text boxes.
Being part of the msnbc.com family has already yielded many benefits in the several months since we started working together. We've gotten two of our members on national TV. We've had great Q&A sessions with the likes of Chuck Todd, Richard Engel, and others. We're mentioned on the NBC Nightly News from time to time. And msnbc.com, with its 35 million or so monthly unique users, continues to send a lot of new people to some of the best articles Newsviners write, as a result of efforts such as the Gateway groups, ConsumerVine and Gut Check America - just to name a few.
Part of Newsvine staff's charge, however, is to get msnbc.com's users more involved in their news site of choice; whether it be msnbc.com or Newsvine. This is a bit of a tricky proposition, because msnbc.com already has a ton of users, but they just have no means by which to talk to each other. Newsvine is a natural arena in which to encourage this sort of community building, but at the same time, one could argue that funneling people en masse into Newsvine would mess with the community dynamic. For this reason, we've been building systems that will accommodate community activity on msnbc.com and on Newsvine, such that we can see which implementation works best for Newsvine users, msnbc.com users, and staff.
Some things will work well (see NBC reporter Q&As hosted on Newsvine) and some things won't (see out-of-context questions posted as articles). The only way we can maximize what works well and minimize what doesn't is for you to give us feedback. If you have an idea for a feature or if you don't like the way something we launch is turning out, please write to us. Anytime you use the Contact Newsvine form, the entire staff sees your email so it's generally more effective than writing a public article that we may or may not see.
The newest thing we've launched -- just last week -- is a new "Discuss This on Newsvine" button which now appears on all msnbc.com stories. To be honest, we didn't expect more than a few clicks a day on these buttons as generally "Seed Newsvine", "Digg This", and every other social networking button you see on the web have very low clickthrough rates, but so far we're getting a lot more than that. The result has been a few msnbc.com stories a day receiving hundreds of comments apiece. This is a good thing, of course, because it proves out the theory that plenty of msnbc.com users are interesting in discussing stories, but it's potentially a bad thing because as we all know, when new users come en masse to a Newsvine thread, they aren't always aware of how we do things around here. We were all new at one time. Please welcome in our new visitors as you would a new guest to your own cocktail party, with diplomacy and patience. We hope that the Newsvine community puts its best foot forward when receiving new participants into the collective discussion.
There are several things we're going to do already to help ease potential problems with these sorts of things. The first will be to add a "Greenhouse" designation to the tops of new users' comments. In doing this, we hope to make it more clear, on first glance, who is a new user and who has been around awhile. The second is to remove the ability for NBC/MSNBC/Newsvine staff to appear on the leaderboard.
Thanks to everyone for their continued patience and stewardship as we fix bugs and build out more features, and once again, never hesitate to write us with suggestions or concerns.
There are several things we're going to do already to help ease potential problems with these sorts of things. The first will be to add a "Greenhouse" designation to the tops of new users' comments. In doing this, we hope to make it more clear, on first glance, who is a new user and who has been around awhile. The second is to remove the ability for NBC/MSNBC/Newsvine staff to appear on the leaderboard.
Well worked out moves. Great. :)
That was exactly the quote I'd cut and my reaction as well. Nicely done Calvin and frineds, those were the two biggies. It sounds like a heck of a plan, just kidding, it sounds perfect, thanks!
I'm happy about this. This will make a few things a bit easier.
Sounds like exactly some of the things that I have been hoping for would happen and a excellent move to make Newsvine more of a community again. Sounds like all the right stuff. Thank you !
Just about to say that myself.
Sorry Andrew, I guess my OS runs faster then yours ☺
::ducks and covers as REAL religious war hits newsvine::
Thanks for this Calvin. Just while we are here this might sound like silly question but is there a way to stop people posting articles or seeds to your groupwhich have absolutely nothing to do with the group. Other than monitoring it several times a day & deleting them ?
Tell the people to stop. If they continue, boot them from the group.
Tell the people to stop. If they continue, boot them from the group.
Tee hee, quick and effective. You'll have no future in our politics with those policies!
Thank you for that, Pamela! Best compliment I've had in quite some time.
Tell the people to stop. If they continue, boot them from the group.
What he said.
So you want US to for example have a look at the front page and see a MSNBC grabbed thread with 7 votes and 150+ comments and one non anon avatar and just go in there and educate the masses as to how the game is played?
No thank you, that was my first newsvine experience this morning and each one of those is another reason to simply write it off as a failed experiment, the admins of want us to actively manage against a tide they initiated.
My experience is that more and more is being asked of less and less.
But you know, I spent time yesterday preparing to write about the greenhouse and what it subtly did in creating the first of many tiered graduations, greenhouse, vinacity, leaderboard, votes, comments, all that.
But after 6 hours with hard core pic swinging and then 2 surfing with the turtles I recognised that really, it doesn't matter. you own it, it's your baby.
It doesn't matter.
Having the front page front center filled with gibbering monodimensional first timers, some pro some not. Hardly my problem really.
You spoke of looking more closely at the cultural aspect, I suggest you do that.
This site used to be very well designed in that respect and you may well survive this force feeding that is happening now.
I'll be the first to congratulate you if your efforts to supercharge the immune system for no extra cost works out.
and the last to say I told you so because I simply won't be here.
I trawl through many RSS feeds, Newsvine gave me an audience and a place to collate some of them.
and a culture.
Which has changed to the degree that is would be customary at this point to go into a long political scree using language that designated my reading age at 11 or 12 about now.
I already did but I CARE about my freinds....
so start trawling their actual emails rather than the inhouse version. get their details in your address book and you have the best that newsvine has provided.
Thanks for the update.
I hope things move on in a good way and much of the negativity and such can be shed as we go. Hoorah for the bug fixes and new features, especially the ones that "protect" foundational integrity;)
"protect" foundational integrity
There will have to be a whole NV article explaining that in detail so that it gets through to the general masses! poor misguided masses...
i was referred here by someone who suggested i join this group in order to report the great increase in the number of racist/sexist remarks being made in various posts by those who hate Obama. As a Black woman, i have to tell you that these participants would cause me to leave this site had i not first seen it in it's previous form.
The best example i can give is the posting started by WHT on Obama's church problems, as well as one related to Hillary Clinton conceding tonite (i forget who posted that one, but it's fairly recent). These type of people are the "Go Back to Africa" types who have no problem comparing Blacks to animals and whatever other hateful thing they can come up with.
So, should these items URL's be posted here to your attention, or am i off-base in mentioning it here? Because the thread i first referenced that deals with Obama's church mysteriously disappeared from view and i have to go into my history to find it. Is that because of something purposefully done or ... i don't even know? Surely someone here is aware of those horrific comments besides me?
With all that said, i strongly believe that many of these people should have their IP addresses banned as soon as they start with those types of comments only suitable for Stormfront.
If you visit the welcome and help groups you'll find user tools. We self police and spotting something out of bounds is best remedied by using the ! beside the comment vote. It registers a complaint against a specific comment so staff can go look. Welcome to Newsvine and enjoy. :~)
You missed my point, Pamela, but thanks for the welcome. i guess you didn't fully read what i wrote, or maybe i was unclear. i've been here for a while and have enjoyed many aspects of it. I've used the ! til i damn near wore it out. Thanks for listening. :-(
Cheryl Johnson,
I'd like to keep this discussion on the topic itself and not get into the various specific arguments happening on other threads. If there are still unresolved issues, please contact our moderator, Emily, directly.
Thank you.
Oh, my bad, i thought that this was the discussion at hand! Carry on with your discussion and group, Calvin Tang!
Lets presume Cheryl used specific example's to illustrate a general point. Lets also recognise that she has admitted to using the tools given us to report racism as she's come across it. Lets also admit that the concerns she has about those tools not being adequate are not possibly what you want to hear.
My question would be, what pre-emptively can be done to combat the ugly side effects of throwing the greenhouse from it's past position as a conduit to it's present position where experimentally we are collectively the greenhouse.
I no longer have politics as a module on my front page, the gaming was getting too overt for my liking.
We are heading towards the peak of political high stakes junkyard dog ugliness fueled by legitimate human beings but also fueled undeniably by vested interests whose divide and conquer rancorous baying is designed in part to exhaust legitimate conversation.
There are newsvine members who transparently have multiple seeds and articles towards very specific political ends. presumably their pageviews are equal to everyone elses.
I don't envy the problems you have regarding maintaining the culture, I do see that increasingly the newsvine participants are being asked to shoulder more of the load in that regard which, for me, an admitted reactionary, is quite hard to digest.
It seems to me that you are substituting the already acknowledged 'mynameis-567392' label with something else equally formal but prettier. And asking us nicely to deal with it. Or keep dealing with it.
I know I'm hardly the best example of "diplomacy and patience" but I do ask myself sometimes before I waste moments of my life lancing the boils of premeditated nuanced stupidity why I bother.
My answer would be that it's evidence that I care about the unique culture that seems constantly being gamed. And your solution is a symbol and advice to be nice.
Which I can be.
It's evident that since the buyout many of the 'niceness' and 'fairness' pillars have got exhausted and left or at least recognised it's not in their interests to donate their time as they did.
There has to be some righteously cynical algorithmic evidence available to you that shows the arc of participation here. Those of us at the front end of the bellcurve are I would suspect slowly declining while the responsibility for the ethos increases.
It's interesting.
I'm probably oversimplifying this response winsome, but I guess if you don't have the patience or diplomacy to be able to handle a newbie whacking around in the weeds, then would it be too much to ask for you to just skip over such a comment (instead of pounding them over the head?). I'm not saying that you do this, I'm just addressing the idea that you might be out of patience when it comes to the meanderings of new users.
About the exhausted pillars of asking people to be nice and fair (I'm not sure I even understand what that means). Before msnbc.com came along, we spent a lot of time trying to get inbound traffic. Some of those things probably pissed people off. Now, we're doing our best to manage a healthy amount of inbound traffic, something that we yearned for, for many months.
Cheryl, I meant that I wanted to stick to the discussion about how people interact (challenges, solutions), and not necessarily dig deep into the actual tough topics like race, Obama, election, etc. - those are occurring in many numbers on other threads. To reference them here is fine, I just don't want those arguments to become the primary discussion here, at the expense of discussing the purpose of this article. I hope that makes sense, and I meant no disrespect.
Calvin,
Newbies are great. Even a lot of newbies can be great, but when those Newbies are flooding into a thread where the column owner is himself a newbie, all hell breaks loose. Take a look at the five threads I linked below in comment #7. You'll see mayhem, because no one is moderating them.
If you chose to separate those seeds away from Newsvine-at-large as I suggested in comment 7.2, that might not be too bad. But if not, it might now be time for community moderators.
sorry, I know the way I express some things are vague to everyone but me, the side effect is sometimes it works well.
By pillars i mean specific newsvine unofficial regulators, people who enjoyed cooling things down, mediating, offering olive leaves, educating. I've noticed some of these folk's presence waning is what I was trying to say. My point is that bellcurve of tentative then intense then waning participation , I suspect, is a given quantifiable variable. Killfile's #2 at present because #1 has done what many of us have and submerged themselves to a degree that cannot be maintained without some attrition somewhere.
I do try to avoid conflict, as hard as that may be to believe, I try, successfully sometimes to simply not invest myself in conflict that will remain a constant in any social amalgam.
But sometimes i do engage, I return in kind. I'm constantly working on that because for all my gnarlyness I'm here because it's civil.
As you might remember I spent a few days a week or so back trawling through the archives [and would still like access to the post aug 07 content that has been unavailable if poss]
I compiled various categories, 'insults' and 'argy-bargy' being two that I found some spectacular examples of. I'm working at not needing to do the written cagefighting so much. Just so you know. :)
I hesitate to segregate people based on how long they've been here. Yes, I do see some disorganized threads on new users' pages. But then again, I see some very disorganized threads on veteran users' pages too! Furthermore, we aren't keeping tally of the number of seeds/threads created by new users that *aren't* a mess, since these probably flow on by along with the rest of the seeds that are more run-of-the mill.
I guess what I'm trying to say is, there isn't a perfect solution yet. Until there is, we'll continue making small improvements (like the short tool-tips we added for new users recently) and communicating as transparently as possible to our valued, existing member base about what's happening, what we expect to happen and what we hope to have happen.
The thing that's not constructive is when we get feedback like "the influx of new people is ruining everything". There's not much to go on there, short of shutting off registration, if you know what I mean.
I hesitate to segregate people based on how long they've been here.
They're already segregated. That's what the Greenhouse is, after all.
Yes, I do see some disorganized threads on new users' pages. But then again, I see some very disorganized threads on veteran users' pages too!
Calvin, we're talking about these gigantic threads that happen when a flood of new people come in through MSNBC. Pretty much every one is a train wreck, including the 5 I linked to below, which are all current. If you want to see one that isn't, though, just look in my column. A couple of weeks ago I seeded the story about that California Supreme Court overturning the ban on gay marriage. It became the largest seed in Newsvine history with almost 1500 comments.
And it wasn't a train wreck. No flame wars, only a few deleted comments (deleted by Emily), the conversation stayed organized, in threads. Why? Because I stayed there and moderated it. I told people how to use the 'reply' button. I linked to the CoH. I warned against personal attacks.
These instantly generated accounts that come from MSNBC are a problem because no one is moderating them.
Calvin, you cannot be serious. Equating even todays transparently political new gaming with the whole, 'he's from africa' talking point repeated at nauseam by newbs who all follow the same MO with ramshackle threads of the past is frankly simply politics on your part IMO.
You are denying that there is undeniable evidence of deceit and abuse by political operatives here for whatever reasons. One short term one i can think of as i mentioned earlier is that their pageviews are worth as much to you as anyones.
It's already got to the stage where the promotion of derisive political white noise is such that there is Absolutely no difference between this site and any other similarily infected vehicle.
which is sad and would never had happened if you hadn't for economic reasons, done away with the greenhouse and effectively turned the political section of newsvine into MSNBC's @!$%#.
Which is harshly put and I apologise, [went for a drive]
Fact is though what i find hardest to digest about all this is that although I agree that constructive criticism and suggestions give you practical options to consider and perhaps implement what you are in fact asking for is solutions to problems that You created. So you keep to the high ground and encourage the positive without ever really acknowledging that You created these problems, You changed the basic premise by which people learnt to participate here and now you want suggestions?
Here's a real easy self evident solution, bring the greenhouse back to front and center. Preserve the culture and have that the primary marketing focus of the site. Make the site unique, far calmer and worth the effort of the initial hurdles. You cannot herd cats using fancy signposts cleverly rendered, can't be done, you need a corral. You have discarded yours for whatever reasons.
The results are all too obviously negatively evident.
You would know far better than I the collective manhour tally involved in participants on this site.
With the new added numbers that's undoubtedly grown. But equally evident is that the quality has plummeted. I had no real fear of the NYT influx because there seemed to me to be an equal force in operation actively engaging. What's happening now is that newsvine's been fundamentally structurally changed and the concept of "hey guys, we changed this thing and now are looking for ideas to replace the thing we changed because, well, um, hey stay positive." I personally find disengenuos , but that's my problem.
you can blame the political season, you can blame whatever pleases you but, again with longevity as my prime concern here, you've made some fantastic decisions but there have been the occasional bad one. facing that instead of looking for code solutions instead of sociological solutions [which was always the most impressive thing about this site to me, You guys were just so sociologically hip and canny] would seem to me to be more constructive.
sadly you don't work under self imposed pressures any more. I think it's wise to allow the cognitive surplice of the membership to mull over your difficulties but at the end of the day I feel that in this instance you are looking for bandaids to apply to a self inflicted wound.
Once again, you deserve better than me getting ugly because I'm upset and I apologise.
Hmmm, well not surprisingly I agree with very little of that sentiment, winsome.
On the subject of "creating problems", almost every change to almost commercial web site "creates a problem" in one way or another. I can tell you from working at ESPN that even our best redesigns were invariably met with thousands and thousands of angry emails from people wondering why their favorite button was moved from the top nav to the left nav. Our job, as a team, was to filter through all of the feedback and make qualitative decisions on which of it was valid (i.e. "it's harder to read the text now") and which of it was strictly a product of people not liking change (i.e. moving a button from the top to the left). If within a few months, people *still* didn't like the redesign, then maybe it was indeed a bad redesign. But that rarely happened. Usually within a little while and after some smart finetuning, we'd start to see the tide turn. People would publicly post about how they'd grown to love the new stuff. Calvin has said this before, but it's not exactly fair to point to a time in Newsvine's history when everything was perfect or near perfect and then all of a sudden someone took a baseball bat out. Our site, just like every other site has had different sets of problems to solve at different times. In the beginning it was traffic. Then it was site performance. Then it was lack of customization. And on and on. And everything's been dramatically improved as fast as we can get to it.
On the subject of the Greenhouse, one thing to understand is that the Greenhouse has *never* been used as a way to separate "good writers" from "bad writers". It's simply a sieve for spammers, advertisers, and other people who have no interest in using the site for anything close to its intended purpose. I agree with your general point that there needs to be a better separation of unwashed hordes of new people and the established community, but I don't think the Greenhouse is the way to do this. Maybe it is, in some variation... but yes, I agree with the general premise.
Regarding the working under self-imposed pressures thing, I've never heard such an inaccurate word from you in all the time you've been here than that statement right there. When we started this thing in 2005, it was just us and our happy-go-lucky angel investors. There was pressure to succeed then, just as there is now, but angel investors are used to making risky, longshot unscientific bets. If it works it works. If it doesn't, it doesn't. Media companies have real businesses, however, and the Newsvine team has always believed (from the start) that the concept of news communities works best when it cooperates directly with mainstream media. That's one of the reasons we feature AP content and it's also one of the reasons we're thrilled to be working with msnbc.com. The "pressure", however, of continuing to succeed and expand has never been stronger in my mind. I'm sure there are a lot of tech startups that get acquired and end up sitting around on their hands until their contracts run out, but as for us, we've never worked harder. "Success" isn't getting acquired. Success is fulfilling the vision of a two-way street whereby big media and individual media work together to make each other better.
On the subject of the Greenhouse, one thing to understand is that the Greenhouse has *never* been used as a way to separate "good writers" from "bad writers". It's simply a sieve for spammers, advertisers, and other people who have no interest in using the site for anything close to its intended purpose.
Yes. Like a great number of the people coming in these days through MSNBC, who have no intention of using Newsvine for it's intended purpose. They don't even know it's intended purpose. Instead, they simply leave racist comments like this, or worse, because after all, they couldn't care less about Newsvine.
So why not start them in the Greenhouse? Give them a week or two to get used the place, see how it works. If they stick around, and they're not spammers, trolls, etc., let them out.
That's already happening, Dennis. You are in the Greenhouse if you just come over and comment on a random MSNBC thread (except for the thread originator, which is a bug/feature leftover from the NYTimes seed button). Being in the Greenhouse doesn't prevent you from commenting on Newsvine. It never did. It prevents you from putting links in your comments, but that's it.
Being in the Greenhouse doesn't prevent you from commenting on Newsvine. It never did. It prevents you from putting links in your comments, but that's it.
Then one could ask, should there be a few more restrictions on new users? You can't seed links until you have commented X amount of times for example? ( Reasoning for that is hopefully by then, new users will have a better understanding of Newsvine )
I have work to do, Thanks Mike for your time, I will address the greenhouse after work as I think you glossed over it bigtime, it's not simply a linkage denied sub category, I'm frankly surprised you'd try to pass it off as such. I'll get back to this in 8/12 hours or so, should give me time to get my ducks in order . I have already spent a bit of time marveling at what the greenhouse represents in sociological terms.
Your first paragraph, yes people are instinctively adverse to change. Got it.
your third point, well you'll have to excuse me but I think that's directed at your superiors rather than me. My point about self imposed pressures was peripheral at best. You worry that bone just as vigorously as you need to. You yourself admit to the earlier days being less pressured so your adversarial point is kinda lost on me.
Then one could ask, should there be a few more restrictions on new users? You can't seed links until you have commented X amount of times for example? ( Reasoning for that is hopefully by then, new users will have a better understanding of Newsvine )
Problem is that flies in the face of the point of this integration. What the "discuss on Newsvine" button is supposed to do is allow an MSNBC user to discuss the article... even if no one here is doing that yet.
And more problematically.... should it be barred from the front page (and all the discussion from MSNBC.com go to an unmoderated column) just because an MSNBC user found it first?
winsome: I'm simply stating what the Greenhouse *is*, from both a historical and technical perspective. Its purpose has always been to throw up a bit of a barrier between spammers/advertisers/malicious-people and the site. Unwashed masses of commenters don't exactly fit into that category. They may be in another class altogether which requires a slightly different treatment, but they certainly don't fit the definition of what the Greenhouse has ever been meant for. With regard to the comment about superiors, how about I give you a big hug for every time a superior reads a comment from me posted on Newsvine. There... done! :)
And what if the link on MSNBC.com only becomes available when the seed/article is available on Newsvine?
I'm not saying it is the perfect solution. Just tossing the idea out there. :) Like with anything of course, we need to look at what would be most important. Do we want to try and keep the Newsvine community from being bogged down by floods of new users where some won't fully utilize Newsvine? Or is it more important to make it easier for new users to discover Newsvine with the hope that it will grow bigger and faster? Will this integration really threaten the diversity here on Newsvine?
There is a lot to think about.
Dennis pointed it out earlier in this thread: Breaking: Gay Marriage Ban Overturned in California This is an excellent example of an MSNBC.com article that received a rush of new users. ( Myself being one of those new users! )
And as he pointed out:
And it wasn't a train wreck. No flame wars, only a few deleted comments (deleted by Emily), the conversation stayed organized, in threads. Why? Because I stayed there and moderated it. I told people how to use the 'reply' button. I linked to the CoH. I warned against personal attacks.
I mean, we can hope that any and every thread that gets a lot of activity, regardless of who the original author or the person who seeded the article, that there will be Viners who step up and help keep the conversations under control and to help new users know how to use the site. With a news site and stories that can stir up emotions in people, there will always be flame wars and heated arguments. You can't stop those.
The ultimate question: What would be best for the majority of Viners and Newsvine's environment?
I personally like the idea of having MSNBC.com have its own category on Newsvine. It wouldn't limit or stop good seeds from the home page necessarily.
Moderation is the key. Give me the tools to moderate in one of these new users columns and I'll show you how to solve the problem.
Either that or segregate the MSNBC stuff like I suggested earlier.
With the addition of all of the new users coming from MSNBC, Newsvine really needs to hire at least a couple of part time moderators, maybe pay them a few hundred bucks a months to help Emily and Calvin maintain order, and guide the new users to become productive members of Newsvine.
There are several well qualified, experienced Newsvine users who really know this community, care about this community, and have already been volunteering a lot of time in this type of effort - people like Viki, Tedd, lauhal, and Red Wolf, for example. Give them the tools to do the job effectively, and these problems could be brought under control in no time.
I don't really agree, Frank. Again, even (what?) 20 moderators -- let alone 5 or 6 -- aren't going to be as effective as making people care enough about he community that everyone does the little things they need to do to keep things tidy.
I forget who I was talking to, but I remember someone mentioning that in New York, a big part of fighting crime in poor communities was simply replacing windows that were broken. That made people feel proud of their environment, and they worked harder to take care of it. I feel that the same process could work here.
There's just too many people who don't know that this is a community of people who want the vibe to be distinct from Digg, whereas before, we had a really dedicated early group who was able to keep up with the smaller influxes.
I say: Down with moderators, up with community event organizers, and the sort of encouragement that will breed return visits, content, and all the sort of things that we need in order to make as many new people as possible WANT to be on their best behavior, and encourage it in others.
But, I do agree that it's time to either pay people, or stop expecting help on the level that it's really needed.
I forget who I was talking to, but I remember someone mentioning that in New York, a big part of fighting crime in poor communities was simply replacing windows that were broken.
The "broken window" theory. If a person sees a place treated like garbage, then they are fare more likely to treat it as so themselves.
Brian, I think I agree with you more or less. Part of the problem is moderation, but it won't be fixed by more moderators. There's just too much that needs moderating when you open the floodgates in from MSNBC. We need to present ourselves as a community that doesn't stand for "broken windows", trolling behavior, name calling, etc...
I'm not sure if community event organizers really help all that much, as that focuses more on the community we already have than turning the one-time MSNBC comments into regular users, but maybe I'm not seeing your idea clearly yet.
winsome...but also fueled undeniably by vested interests whose divide and conquer rancorous baying is designed in part to exhaust legitimate conversation....undeniable evidence of deceit and abuse by political operatives
This is an ugly reality; it is part of the statistical distribution of PR and marketing operatives in cyberspace. We know they are here. I don't have a clue how to keep them out, but we ought to to find a way to let them brand themselves once they get here if banning isn't viable in the short term. They are firestarters and if we had an expanded leaf value for the positive and associated privileges or way to accumulate thorns for the destructive interests.
A flood of 13573-newbie remarks, lining up like a ticker tape message board is overwhelming but not inherently destructive, One good Berman style, PR crew, looking to pump life or death into the agenda is what bites. Stunts like that, the fire starters, seething venomous opinions are the ones that run ragged the most patient and sage voices.
Hat's off to you Dennis, take a bow for the moderation miracle, pray it doesn't hit me, wow! Maybe there's a RAV in there, certainly some pats on the back, 'This brings up another point in my mind about the line between MSNBC content and columns vs. Viners and the philosophy of earned status and volume advantages.
Mike D... it's not exactly fair to point to a time in Newsvine's history when everything was perfect or near perfect and then all of a sudden someone took a baseball bat out.
Tee hee, been there and done that, probably with every upgrade along the way. Remember we had the conspiracy of voting privacy? The tracker in the beta was showing all our names and folks got caught voting for themselves, tee hee. Why spoil tradition? Who else will ask?
Much of what makes this place special is the effort put forth by the members to raise the bar. While we like to welcome both the corporate folks on the one side and the newcomers on the other, mostly we like to do that, it seems that there's an inequality of volume that has strained the quality.
It may be some of what winsome was feeling. t's not as though there was a perfect time, well maybe and hopefully the changes will fix some of the imbalance, but it sometimes feels like the best of the Vine is being swallowed by too high a dilution on both sides and the only thing that has no status is the folks with the sweat equity.
Not to make this an old timer issue, because it's not meant to be all about time on the Vine, but let's talk time. The people who found the traffic to come to the site and helped the growth that would repay the Angel investors by shaping this into something that GE could snatch up, all have invested a lot. If nothing else. the interest should be seen more like stake holders in the equation and sometimes it seems more like being demoted to the unpaid interns.
Is that the conspiracy this time, MSNBC plans to drain all the smarter out of us? *smirk*
I say: Down with moderators, up with community event organizers, and the sort of encouragement that will breed return visits, content, and all the sort of things that we need in order to make as many new people as possible WANT to be on their best behavior, and encourage it in others.
I agree with this. This community needs to lead by example, we as staff need to continue to make improvements to the new user experience - and we need to get away from the idea that we need a bigger stick to beat down new users with or another room to shovel them away into.
That's all well and good...if we're talking about the community and it's users. I was talking more about, for example, RacistUser-3826438 who comes in and says he'd never vote for Obama because he's black, or that all 'Mooselims' should be killed...but says it in highly offensive terms (to go with the offensive sentiment).
When it comes to those guys, I want that stick.
Neat. I'll try not to scare off the n00bs. Promise.
Funny I was thinking of the "greenhouse" tag like a kick-me sign....
Er....by which I mean, a friendly reminder to be curious and patient with them....
I'll try not to scare off the n00bs.
Please don't...they're delicious!
...but not always easy to digest.
....too many at a time can also cause gas
I wouldn't put anything as toxic as some anywhere near my mouth.
Is there any chance Newsvine content will find its way onto msnbc.com in some form other than an off-site link?
I'm not sure, but I could see this as being very detrimental to the quality of discourse we have here on Newsvine. If there were some sort of remote discussion modules floating around wherever a Newsvine seed or article is re-seeded, then you have anonymous commentators with no vested interest in the quality of the discussion going on. Then, to prevent this, you'd have to get into pre-registration before posting, which then generates a bunch of one-time user accounts, and...
I don't know. I haven't given it a thorough analysis, but at first glance it seems like a bad idea. I suppose if it were merely cross-posted content it would be additional exposure for 'Viners, but... It would all depend on the implementation.
Part of Newsvine staff's charge, however, is to get msnbc.com's users more involved in their news site of choice; whether it be msnbc.com or Newsvine. This is a bit of a tricky proposition, because msnbc.com already has a ton of users, but they just have no means by which to talk to each other.
MSNBC.com was my first stop every morning when I got into work. Checked it throughout the day until it was finally time to go home where I ended with one last peek at the top stories. I had known of Newsvine and peeked at it a few times, but it never stuck and I never joined.
It wasn't until a story I had strong feelings for had a "discuss this article" tab and I found myself being redirected to a Newsvine. While I had grown accustom to the forum that exists on MSNBC.com, it was not my favorite. Now facing the Newsvine website instead of the MSNBC.com forum I was expecting, I quickly joined and entered the discussion. Of course. . .
Newsvine is a natural arena in which to encourage this sort of community building, but at the same time, one could argue that funneling people en masse into Newsvine would mess with the community dynamic.
That is so very true. That same discussion that made me join Newsvine in the first place, received a flood of new users. Veteran users, as it appeared to me, were feeling overwhelmed and possibly exhausted. Points were being raised on the topic repeatedly as other users weren't reading over what had been said or addressed. It became a mess and after a few comments I made, I really only became an observer of the discussion and only voted on comments that I felt I would have said myself.
Of course, what got me to stay was seeing the interaction and the level of conversations that I saw occur.
People talking to people is what we care about.
That is certainly what kept me here.
I think the problem with new users flooding to a Newsvine discussion will always exist. Maybe you will discover a way to tone it down a bit or help control it. I don't think it will "mess with the community dynamic." exactly, just disrupt a discussion from time to time.
But one thing that is nice is that people keep talking. An in-depth conversation might receive a jump in new users for a short period of time, but another Newsviner will write an article on a similar topic or will seed a similar article that other Newsviners will spot and slowly move over to. The newer users who aren't really suitable for the Newsvine environment will slowly fade away as they lose interest while some ( like myself ha ha ha. ) will finally see what "the big deal is" and stay.
I can't help but feel a little guilty that Newsvine has replaced my daily-dose of MSNBC.com.
So, Mr. Blog...
Are you aware that you've just taken all big stories away from Newsviners, and more or less made the AP feed redundant? Because that's what I'm seeing.
As soon as a big story hits the wire it's seeded by a brand new MSNBC user with a name like JoeBob-59374374, getting 100 comments an hour on his very first seed. 10% are CoH violations, 49.9% repeat the same ill-informed opinion over and over, 20% have something to say, 20% disagree with them, and .1% are actual Newsviners trying to make some sense of the whole thing.
Here Comes There Goes the Neighborhood.
I love your solution, Dennis - I'll have to think that one over. Oh wait, there was no solution, only a rant!
You want suggestions? Ok.
Limit the number of seeds that can be generated from MSNBC per day. A few would be no big deal but as it's set up...every top story is now owned by MSNBC. It's virtually automatic.
*or*
Feed all the MSNBC articles/seeds into their own section. I suggested this to Mike D. a while back, and he liked the idea, but then I never heard anything more about it. All the stories go into an MSNBC category that has it's own module on the front page...Newsviners can choose to keep it or lose it, but it's on by default, very much the same as there is a Newsvine module on the MSNBC community page.
Once all the MSNBC stuff is consolidated there, take it all out of top writers, top seeds, most active, etc. MSNBC has a permanent front page home for everything and it doesn't compete with Newsviners.
How does that sound?
I think the problem is that we are responsible for moderating our own column, but if you are doing this commenting via MSNBC, then the story is being seed to the first commenter's column (I think?), but in no way are they moderating the ensuing thread, or should they be expected to.
So maybe instead of treating it as a seed, basically make MSNBC stories function like AP stories and live on their own sans-column, and Emily can just get tons more moderating to do!
Dear Mr. Assistant Blog,
If I can comment jack one thought. While you are ranting over want Dennis was thinking about, for example on that first seed that http://poet1951.newsvine.com/ had, it had 149 comments, but only two regular newsvine visitors and only one of those on my friends list. On going thru that one. I would guess 25% COH violations and 0% column moderation. Sometimes that same happens with MSNBC columns. As a Anti-Spam team member and a Community Moderator, some kind of "heads-up" on this would be super helpful in keeping some of the talks on a little more even keel.
Any thoughts on that one ? Does not need to be here, just food for thought, in all of your spare time of course....
Feed all the MSNBC articles/seeds into their own section. I suggested this to Mike D. a while back, and he liked the idea, but then I never heard anything more about it. All the stories go into an MSNBC category that has it's own module on the front page...Newsviners can choose to keep it or lose it, but it's on by default, very much the same as there is a Newsvine module on the MSNBC community page.
Once all the MSNBC stuff is consolidated there, take it all out of top writers, top seeds, most active, etc. MSNBC has a permanent front page home for everything and it doesn't compete with Newsviners.
I support this idea. Earlier (#5):
Paul William Tenny
Is there any chance Newsvine content will find its way onto msnbc.com in some form other than an off-site link?
I see it as being the opposite of this idea. I don't see big downside to MSNBC.com having it's own section here. Newsvine would still be able to keep its diversity.
I love your solution, Dennis - I'll have to think that one over. Oh wait, there was no solution, only a rant!
While I understand the sentiment here, Calvin, of late, I'm not sure I agree with this.
Dennis, me, everyone who isn't employed by MSNBC/Newsvine -- it's not really our job to provide you guys with solutions. It's our job to use the hell out of the solutions you provide us, and to rant when the community doesn't live up to the expectations you guys set up when you were a small outlet. Providing solutions to OUR rants (which should be viewed constructively, and given as constructively as possible) is the way the community improves. You guys get paid a lot more than most of us, and part of that means it's YOUR job to provide solutions. Our only job really ought to be using those solutions, which provides content, and builds community, and when your solutions balance out properly, I think you'll find the community striving harder to offer suggestions. My thinking is that if you're seeing more rants than suggestions, it's not OUR problem, it's something you guys aren't doing quite right.
I realize that when the community was smaller, it was fun for a lot of us to come up with new ideas, and sometimes those ideas would get implemented, but -- of late -- I suspect a lot of people feel that our role is far more minimal, because the relationship HAS changed, whether the ambience in the Newsvine office has changed, or not. For example, there's a difference in what is considered to be acceptable front page behavior, community-based efforts such as Newsvine Survivor wouldn't work today, like they worked then. (Partly based on restrictions, etc.) But again, my contributions then were based on my knowledge that you guys were a startup working on startup money, kind of figuring things out as you went along. I can't shake the feeling that accepting MSNBC's offer means a lot of people who were part of the community prior to the buyout feel like giving a little less towards the solutions.
Now, my issue isn't with an influx of new users, I'd LOVE it if that translated to a larger community. But, that's not what's happening at all. We're seeing an influx of ONE TIME commenters. In the vast majority of the articles I read these days (even some in the traditionally "less formal" sections, I don't see a point in responding or engaging someone, because chances are pretty great that they're never going to respond to or read my comment.
And, that's okay if they're just here to say "I love the new Indiana Jones movie" but sort of maddening if they're here to say: "You Obama/Clinton/McCain supporters are full of crap, and you're driving this country straight to hell, and (insert blatant idiocy here) blah blah blah!"
The challenge for your staff, is to find a way to promote community features, the sort of activities that people WANT to return for. I always felt like more moderation was pointless, and you'd be better off to hire community organizers, people who moderated short, fun activities that got people writing, etc. And, whenever someone comes over from an MSNBC article, and posts a comment, they see a message which says:
"Thanks for posting your first comment! Here are three great reasons to come back more often:
1,2,3."
Etc.
Why leave people with the impression that commenting on content is what Newsvine is all about, when it's always been just the tip of the iceberg for why I used to want to come back all the time and interact with a community.
As it stands, the way things have gone, and the way the new MSNBC content is handled, I don't feel that there's much different from Newsvine than any other news site, and I honestly don't know if I'd still check it semi-regularly if I didn't have a history here.
And, as it stands, I had a comment deleted the other day, not unfairly, but I just laughed: The sheer number of ridiculous comments that are popping through and sticking are beyond the abilities of two moderators, and I say more community features would do more than ten Calvin's and Emily's could ever hope to do.
When people care about the community, they try harder to keep it looking nice. The problem is, most of this influx doesn't have an expectation for the community, or know that it exists.
I think some form of that suggestion will work, Dennis. We're already working to limit the number of MSNBC stories in Top Seeds, and have a few more things along the way.
I was under the impression that MSNBC bought Newsvine because they liked what we had going here and wanted to incorporate the best of it into their site. But that's not what's happening. Instead, we're getting the worst of what they already had. A flood of drive-by commenters using the place as a message board.
I love your solution, Dennis - I'll have to think that one over. Oh wait, there was no solution, only a rant!
What happened, Calvin? You used to give and therefore get a lot of respect.
Surely understanding the problem is the first step to a solution?
I've been testing the new ability to start a discussion on Newsvine through msnbc.com. If more Viners take advantage of it, we won't have newbies seeding the articles, though it is harder to guide the discussion. I haven't done too well with that, but I like the ability to draw msnbc.com users to Newsvine, and don't see the reason to limit the numbers of their seeds in our top seeds. Why can't we take advantage of them as well as them taking advantage of us, so to speak.
I've gotten to see how nice their site is, which I wouldn't have before. I like the design overall of their home page and article pages. I find their AP articles much easier to read and like seeding them here. I would also like to see our content go in their direction and like the new groups to aid that.
The challenge for your staff, is to find a way to promote community features, the sort of activities that people WANT to return for. I always felt like more moderation was pointless, and you'd be better off to hire community organizers, people who moderated short, fun activities that got people writing, etc.
I think Brian hits the nail squarely on the head here. At this point with the dumping of comments, the MSNBC/newsvine relationship is a little to close to the SI.com/fannation.com relationship for my tastes. We get thrown all of the "social" stuff that's not good enough for MSNBC proper.
You guys obviously have different needs and wants than we do, but I'd guess that most active newsvine users just don't care about a ton of traffic coming into newsvine on same random seed that isn't even from an active member. That's all one time traffic that just isn't going to affect us in the positive, but can get annoying in its quality. The key is to convert even just a small part of that traffic into contributing community members, or even just respectful lurkers. At this point I haven't seen anything that looks to be actively trying to convert the one-time traffic into regular users. Maybe I haven't looked hard enough.
New traffic, MSNBC and suggestions aside, what I'd really recommend is more communication. I know that newsvine is one of the better sites at communicating from you guys to us users, but communication is one area where more is always better. I also understand that you are all busy, but I think more blog posts like this will go along to assuage our fears over change. Give us a blog update a week and keep asking for more feedback. We're Internet users and we're needy! ;-)
While we're at it, one thing we really need more and more is a Doppleganger that really works, especially for New York Times articles, but for all. It's very annoying to find that four people have seeded the same NYT article.
And *now* come the suggestions. As Mike says, we're already taking some of them to heart. That was the point of this post, to air out what's occurring and to collaborate in a constructive way.
Dennis, sorry if I was curt or rude. Thank you for your ideas.
one thing we really need more and more is a Doppleganger that really works
Well coming from a programming background the Doppleganger does work, it's just that damn sites like the NYTs have eight different URLs that all lead to the same damn article. Some of those links aren't exactly the easiest to compare either.
How about a title comparison and maybe first para, then. That would show the similarity, and send people to the first article seeded. If it's not the same, you can seed it.
And since we're also discussing AP, we could get rid of it on Newsvine, but allow us to seed it from msnbc.com. There are lots of people who'd like more real estate on the front page. This would give us that. Just a thought.
I've been for de-emphasizing the AP for a while now. I can see the use of posting the AP feed automatically, but I've never liked that it gets the lead position on the front page. Every news site has an AP feed, what separates newsvine is the original content. Why not emphasize that content in the lead position?
Though posting user articles front and center does pose some other problems ... deciding which article to show, making sure it has a picture, making sure the article has rights to use the picture ...
If I may offer my own thoughts on this problem:
What we're seeing is a huge volume of MSNBC seeds pushing out the other content on the top seeds section. Limiting seeds from MSNBC is one way to approach this, but it realistically means that the more... ahem... obsessed... members of the community are just going to shy away from MSNBC when they want to seed an AP story.
Which kind of defeats some of the purpose of Newsvine being there for MSNBC.
So while "being from MSNBC" is a characteristic that all of these seeds have in common, let's look at the characteristics that set them apart from the MSNBC seeds that aren't just a frenzy of one-shot comments.
What I'm seeing are a lot of MSNBC stories with astronomical comment counts and very low vote counts. We're talking like... 30 votes to 150 comments.
What if we just make votes more important or perhaps something more sophisticated than that. We could not count comments by "greenhouse" accounts towards a seed or story's popularity.
This would have the added benefit of making gaming the Newsvine system a little harder which, as we continue to grow, will become a bigger and bigger problem anyway.
These are just ideas I'm throwing out. I'm not really saying any of them are the solution but they might be worth modeling to see what kind of results we get.
You guys do have the ability to model new ranking algorithms against live data? Right? Guys?
Killfile, I don't even think it needs to be that complicated, no need to change ranking algorithms.
The problem is that we are treating things as seeds that are not seeds. I don't understand the rational behind treating the first comment of an MSNBC article as the seeder, when all they are trying to do is comment. Instead of seeding that article to this random user's column who will likely never user their column again, let's instead "seed" the article straight to newsvine like AP wire stories, or even a msnbc "column". That way it is very easy to determine normal MSNBC seeds from active users from MSNBC seeds that are just MSNBC users commenting.
Thank for the thoughtful suggestions Brian, Marilyn, Adam, and Killfile, and thanks, as always for being positive and constructive. Let me address each point:
1. Brian: Agreed that we need to do a better job of shepherding new users into the community. We are working through some ideas, most of which involve sending out one or two e-mails after someone comments to the effect of "someone has responded to you... want to continue the conversation?" It's tricky because you don't want to make someone do too much before they can leave their first comment, but after they do that, you kind of have license to prod them a bit.
2. Marilyn and Adam: Getting rid of the AP was something we'd never have considered before having MSNBC on our side, but you're right... it might make sense to revisit the presentation of AP content if a lot of MSNBC wire-"like" content is going to be around the community. Good food for thought.
3. Killfile: Yep. We've long known that the "best" stories generally have almost a 1:1 vote-to-comment ratio, which a lot of each. We know that when votes are much higher, it's a good but not very "discussable" story, while when comments are much higher, it's a controversial but often poorly written piece (but not always, of course). To your larger point, yes, it's extremely possible to detect stories with a lot of first-timers and score them accordingly. Something like this sounds like it clearly has a place in the Newsvine Mystery Algorithm™. :) Keep 'em comin!
And since we're also discussing AP, we could get rid of it on Newsvine, but allow us to seed it from msnbc.com. There are lots of people who'd like more real estate on the front page. This would give us that. Just a thought.
Marilyn, I think I've got to agree. I tried subscribing to some of the MSNBC RSS feeds, but intermixed with their own news is the AP feed that MSNBC.com itself carries. That makes wading through the AP stuff that I don't really want to seed because it's probably already on the site a lot harder to find original content.
I wish MSNBC.com would specify in their feeds which are original content and which are "top stories" with mixed AP and NBC content.
I must report few, if any, problems with articles I publish at Newsvine. Comments are generally within the COH, and Link Love shows up a couple of times a week at least. Ignored users=1 Deleted comments=3 (in 160 original articles)
Something positive, that's all...
One more thought: I like the organization of msnbc.com's sections, especially since they have a full tab for Environment. Please take this opportunity to consider expanding or reordering our main news tabs. I wouldn't mind following their lead.
BTW, I never set foot on msnbc.com before the past few days. I am a fan of NBC news, but always went to my local affiliate news site. I like what msnbc.com is doing, especially with AP feeds, but it is a surprise to me that I do. They often have more photos, sometimes photo galleries, links to relevant stories, etc. Much more interesting than our AP feeds pages. Let's not be too grumpy if they have something to offer that would make Newsvine better. Same goes with their tabs, etc. Could make us better.
And I've recently had very fine discussions including new folks from msnbc.com. Not in politics, but that's where we have perennial problems, anyway. Does need to be looked at, since we don't want more problems there. Just pointing out that there's some good things happening. After all, if we want more pageviews, we've gotta have more people looking at our pages.
Oops, wishful thinking re Environment, though I'd still like to have it as a tab.
Why don't we just get rid of the AP completely and REPLACE IT with MSNBC? I don't like MSNBC very much as far as news is concerned, but it would sure cut down on dupes.
Or, include both. I'd like this better, since the AP does sometimes come up with good content.
I must report few, if any, problems with articles I publish at Newsvine. Comments are generally within the COH, and Link Love shows up a couple of times a week at least. Ignored users=1 Deleted comments=3 (in 160 original articles)
Something positive, that's all...
Good to hear that someone is happy here.
Oh come on, Calvin ;-)
Everyone is happy here. Or at least we would be if we weren't being overrun by barbarians.
Hey Calvin, I just took a glance at the Most Active on the Front Page...
All 10 are from MSNBC. Nine of them are from new users...it's their first seed (the other one is Freed).
Please tell me you'll take my suggestion, at least in some form.
Good to hear that someone is happy here.
Happy and totally satisfied are two different things, sweetie. If we weren't happy at some level we WOULD leave.
Maybe if there could be some way for users to filter out NBC stories or something themselves. I used to enjoy browsing over the stories in the Most Active section, but as of late its been painful reading through the inane comments that make up 90 percent of those huge threads.
Perhaps a greater use of Groups could help in this situation. If a newbie seeds a top article and it is inundated with rubbish, one could clip the article to a group with fewer members and continue the discussion there. Does that seem reasonable? I know I'm not making much use of the group members conversation spaces.
Yes. I think I said something like that at one point. I was against Groups in the beginning but as we evolve I'm seeing more uses for them. Especially Snarf Off! :D
I assume you mean Snark OFF!
I started to reply to this but it got too long (and I haven't finished it yet).
I hope you guys fully read three page emails. You got one coming...
The second is to remove the ability for NBC/MSNBC/Newsvine staff to appear on the leaderboard.
done.
Why not indicate the ranking of the respective contributor alongside his/her moniker? That way we can decide whether it's worth our time to respond. I know I don't want to talk to any green people. They are different.
I know I don't want to talk to any green people. They are different.
LOL Roads, if different was the problem we'd never talk to anyone....Sadly I am very aware of my ranking even as a NoN greenie..
Okay, how about a series of single-letter abbreviations? A for anarchist and U for Unitarian, for example. A1, of course, would designate the leading anarchist.
Can I have N for nuts?? pretty please......
w00t Radical Anarchist Granny here.
I left the following comment a few days ago over in Calvin's seed about race relations. Some of the racist and anti-Semitic comments over there were hard to tolerate, and all were from new users. Although a few of the worst were collapsed by the community, they are still there. Here is a good example.
I think the quality of discourse on Newsvine has been seriously degraded since the arrival of the drive-by commentators coming through the MSNBC portal. We see a lot of comments left by people who have no desire to belong to this community, and who have no respect for the community that we have built here.
These people make no attempt to make friends, they don't join groups, they don't fill out bios or create an avatar for themselves. When confronted, they often just disappear, maybe to reappear later under a new identity when they want to stir up some more sh*t, or leave a racist comment or two, or perhaps an inflammatory political comment. I'd like to hear how others here feel about this, because I don't see anything positive about this new influx of people.
The degraded discourse happens every time we have an influx of users. Remember the 'New York Times refugees'? It's happened several times since then (though in lower doses). Most of them ended up leaving, but we did managed to maintain a handful of new users who fit the mold, so to speak. MSNBC is much bigger than the refugees so we're going to have to wade out the bull@!$%#.
I found it helpful to use the visualization feature to scan who's been commenting, though it looks like I wont need to do that anymore soon.
The first will be to add a "Greenhouse" designation to the tops of new users' comments. In doing this, we hope to make it more clear, on first glance, who is a new user and who has been around awhile. The second is to remove the ability for NBC/MSNBC/Newsvine staff to appear on the leaderboard.
I like both of these changes. Thanks!
I've been here only since March of this year and in that short time have concluded that a sense of community is a very good way of policing the conversations. It also encourages friendships, and humor,let's not forget humor, in other words, a collective desire to perpetuate this community.
There's nothing wrong with expanding this community, on the other hand, a commitment to civility may drown with a flood of barbarians.
I think the greenhouse should stay, simply as a method of controlling the influx from something as large as MSNBC.
Long threads, or should I say, prolonged flamethrowing should be monitored by staff.
I, for one, want to go on record as saying that the influx of new people has not been without benefit. I know I've picked up a few new friends from new folks who posted on that gawd awful huge thread I had to stop following because it crashed my browser. So I am glad we are working in find solutions rather than just shutting new folks out.
Thanks, Gwenny. I need to constantly remind myself that the push back against new people is borne out of the fact that people feel passionate about the existing community here. So, what I sometimes perceive as a bad thing is actually a symptom of a very, very good thing.
I remember awhile back there was some backlash against new users we were getting from being linked to by Huff Post frequently. I remember all these rants about a new guy who showed up and pissed a bunch of people off. Now that same guy is one of the usual suspects around here and someone I'd hate to see leave the Vine. The person I'm thinking of is Cash (not sure where he came from, but it was around the time of the Huff Post traffic surge).
The same is true of the NYT Refugees and people like Jack. Yes, there was disruption, but we owe the current diversity of the Vine to the lumpy influxes of new faces and names. I started hearing people say "the Vine isn't what it used to be" way back when we came out of Beta.
Calvin, other users can correct me if I'm wrong, but as Brian said previously, we aren't worried about new community members so much. What we are worried about are the drive by users who comment on one article linked to from MSNBC, break the COH and cause problems and never return again and thus never become part of the community. Yea, we can ignore those seeds that come from MSNBC users, but then how does that help newsvine in the long run besides one-time traffic? It would be like we are two sites, newsvine and MSNBC comment board.
I think Brian had a great suggestion, on the page where they leave comments, give them suggestions and nudges to use more of the site. Have a list of related articles, and a suggestion to contribute their opinion there. Give them a link to the COH. Give them links for the Seed Newsvine bookmarklets and a nudge to look for more content to submit. That page that comes from an MSNBC article to comment on newsvine is big and a lot can be done with it.
Calvin:
Thanks!
Ah, thank you, Mr. Blog for explaining what's going on.
I've been at about 0 use for the last 2 months, and when I came back on this weekend, some of the comment threads I saw seemed to be getting pretty out of hand. Definitely gave off a different vibe than what I remembered from winter.
Useful suggestion: how about a tiny vineacity icon next to users' names in comment threads?
I won't add this as a reply to one specific comment, since several of you are voicing the same concern. In short, I agree, it is a problem to send so much traffic consisting primarily of new users directly to individual threads - especially when those threads live on articles that are the top stories of the day. The problem is a social-cultural one.
I have to think carefully about how to keep our doors open while at the same time maintaining fertile ground for Newsvine-style discussions to take root, naturally. Recently, I have been thinking that directing traffic from msnbc.com *sections* to Newsvine *sections* as well as between front pages, rather than just toward individual comment threads, may be part of the answer.
Thank you for your feedback, everyone. The conversation is not over, so please keep it coming.
Calvin,
I don't see tagging new users as a solution. The term "Greenhouse" is the same as saying Newbie and is misleading as it suggests mere seniority on the vine somehow equals "wisdom". Many newbies have a lot of good material to offer without having a misleading label attached to their lapel.
As an alternate solution I recommend assigning sequential numbers based on when a member joins newsvine. Lower numbers indicate seniority without casting derogatory labels.
It is not meant to convey or imply wisdom, the greenhouse designation will mean something along the lines of "forgive me if I missed a bit of Newsvine etiquette, I'm new around these parts :)" crossed with "feel free to send me a friend request, I'm just getting to know folks".
If what you say is true and we are creating a hierarchy with the greenhouse designation, then we should do away with Vineacity as well. Since I don't see people pulling rank (e.g., "I've got 4 branches and you only have 2, so shut up!"), I don't think it's a problem.
I have been on other forums where seniority is posted and the comments among the seniority-elite about new members is enough to make your head spin. But it appears that you are well aware this can be a problem.
Backroads,
I know I don't want to talk to any green people. They are different.
has got to be the funniest thing I have read in a long while. :)
But an interesting column and filled with information.
Thanks for this article Calvin.
It is good to see that other Viners have been thinking of the same issues I have. It is also encourageing to see that these issues are known to NV Staff. You guys have done a great job in the past and I'm sure you'll figure this issue out as well.
It does seem like our "community" has turned into Grand Centrsl Station. I have gone through some of these MSNBC threads and I gotta say it feels like I have left Newsvine and landed at some other run-of-he-mill disussion site. Very little interaction, every comment a new thread, all caps yelling, as well as the other issues mentioned above.
How to grow Newsvine while not killing the community?
Hmmm... one idea, in addition to a "Want to discuss on Newsvine?" button on msnbc.com add a "Want to join a News and Disucussion community" button. Pressing the first takes the user to a MSNBC module as Dennis mentioned. Pressing the join button takes the user through te normal membership route, Greenhouse, etc. That way people wantiing to leave "drive- by" comments can do so without mucking up the front page, and those wanting to take the time and effort to join a community can take that route, learn the rules and be welcomed in. Both MSNBC and Newsvine are served.
Additionally Just plain have MSNCB stop "seeding" articles or questions all together. One of the great things about this site is that the content is mostly driven by the users (you can probably guess I don't much care for the AP feed) Having this top-down seeding is one of the things,to me, that is squelching is community feeling around here. It feels as though we're being lead to, instead of leading on our own, issues and subjects that are important to the community.
Like I said I trust you'll come up with a good solution to these issues, you guys have a great track record.
Just my 1.245354894 cents
I am of the contingent that prefers smaller threads to the magnormous non-conversational "here's what I think then vanish" threads. Conversation is what I want when I surf to NewsVine, not always my own voice included, the give and take of ideas, real conversation. Anything that promotes and assists that is right on in my books. Thanks Calvin.
What about a "trial membership" for the MSNBC commentors, like when they click "Discuss on Newsvine" they receive 5 comments and after they've made those comments, they get a "You've used your 5 trial comments, if you'd like to join the Newsvine community please click here" and have the trial comments in a different color? It's all I could think of, although I don't think it's that different than the system we already have, it could encourage people to think about whether or not they'd like to join the community.
We could also have commenting on seeds/articles that aren't yours as a paid option, some small fee $10 a year or something, more like a token "if you are willing to pay this small fee, you're probably willing to participate in the community" although I imagine that idea won't be very popular...
The trick is how to keep what we have viable and engaging while handling a huge infulx of "drive by comments", by making everyone who wants to comment commit to the community on some level seems the most likely way, as that's how it's been so far (aside from random trolls etc.)
Dude, I love that idea. I would suggest that the trial be limited only to MSNBC.com members (not just anonymous visitors).
It makes little sense to discriminate against people who happen to come in through msnbc.com, Andrew. It's like saying "if you come into the lounge through the restaurant (part of the same establishment), then you have a 1 cocktail limit. If you walk in through the street entrance, let it flow!
I'm more concerned with educating new users, separating spammers from regular folks and creating a sense of benevolence among existing community members toward new potential friends. I know that sounds all warm and fuzzy, but I'm a West Coastie, remember?
My thought on this, and I could be completely off base, is that it seems that a large portion of the "Discuss on Newsvine" users are not coming to Newsvine to join the community, but to say their piece and move on.
I imagine that giving new users an introduction to the site and then asking if they'd like to join the community will encourage those who want to become a part of the community to do so and those who just want to express their feelings on [insert key issue here] to realize this may not be the best forum to "post and run".
Encouraging those who choose to join the community should be a main focus, but letting users know that it is a community and they are welcome to join it if they so choose may at the very least, make people think.
To me it's not a question of noobs vs vets. The problem (and the more I think about it the more I believe it is a problem) is that I come to newsvine for the diversity.
If every story in the top seeds list is from MSNBC, suddenly I've lost that diversity. The site becomes MSNBC.com with discussion boards.
That's obviously a slight overstatement, but I think it's a legitimate concern.
How about, and this is a very heavy-handed solution I know, but how about we simply say no more than 20% of the top seeds currently displayed are allowed to come from the same source?
If every story in the top seeds list is from MSNBC, suddenly I've lost that diversity. The site becomes MSNBC.com with discussion boards.
That's obviously a slight overstatement, but I think it's a legitimate concern.
It's exactly what the front page summary Dennis showed demonstrates and my comment aimed at.
Just stop the motorcades of clown cars pulling up to the drive-through window, bursting forth, yelling and screaming, loading up and driving away never to be seen again.
The top seeds are always MSNBC stories now. The moment one comes down, another goes up with 400 comments, CoH vilations all over the place and no siscussion going on. AND no moderation whatsoever.
MSNBC has no idea the havic they are recking to the community that our beloved Newsvine staff has worked so hard to create.
This needs to stop. Soon.
This is all very interesting to me, since I don't read the TOP NEWS, which I hear enough of on TV. I haven't found any noticeable difference on Newsvine, as a reader of, mmm, esoteric topics perhaps? I have come across some new people, but most have been civil and have joined the conversation. In my opinion, threads with too many comments right away (mobbing) do not encourage a real discussion, altho they do give people a good idea of what everyone is thinking about a topic. If I see a thread that is running amok, I intend to try clipping to get a smarter thread going.
It is too bad that those articles get pushed to the top immediately. I can't think of a way to remedy that, but I sure hope someone does.
Well, looks to me like whatever lines of code had to be added were added. Top Seeds is back to normal. My work here is done.
Thanks team! ;)
Nope.
There's less MSBNC in the top seeds, but that's only because other stories have replaced them with no new MSNBC coming in. Go look at Most Active...it's still all MSNBC. And as soon as a new story comes out on MSNBC it will jump to the lead of top seeds.
Nothing has changed.
As we mentioned, we're working on it. Top Seeds will be back to normal shortly.
As we mentioned, we're working on it.
Gee, you sure know how to kill a good conspiracy! :~)
Before slagging the newbie barbarians coming through the MSNBC.com gate everyone should keep in mind that except for Calvin, Mike D., Tom and the rest of the aboriginals we are all immigrants to this place. The wheat will eventually separate from the chaff. I've noticed a number of very good members in the last number of months who have joined us. While the overall noise to signal ratio may be high initially eventually it will simmer down if everyone does their job vis-a-vis the COH and reporting to Emily.
And while I'm at it I'm going to vent on a personal peeve that I know more than a few people of varying political persuasions share. Go light on the ! button. Far too many comments are being collapsed with green stars next to them that in no way are CofH violations. IMHO if a comment is worthy of "collapse" it's worthy of deletion and that's a call best left to Emily whose conduct as a moderator has been exemplary.
Far too many comments are being collapsed with green stars next to them that in no way are CofH violations.
Amen. ! doesn't mean "I don't agree with it." That said, I've been using the thing pretty heavily in the past few weeks. The level of outright trolling that's going on is getting pretty sickening.
Newsvine: This might be slightly off track but I am 4 months new here and haven't quite figured out how to get my stories and seeds mainstreamed. I understand that once published they appear on newsvine live. And from there they are archived somewhere.
I asked a fellow viner for some tips and the reply I got was to "invite as many friends as possible" and "Join as many groups as possible". If thats the trick it devalues the whole friend concept and might force people into groups they might not otherwise want to belong to.
With some of the topics I see receiving comments on newsvine live it makes me wonder how some topics even leave the gate. Can you tell me what is going on?
... it takes time to build a readership, there isn't any quick ways to go about it.
You have to remember that comments and votes aren't necessarily the best way to calculate your readership, if you haven't already - start using Google Analytics.
I asked a fellow viner for some tips and the reply I got was to "invite as many friends as possible" and "Join as many groups as possible"
Also, that's bad advise.
What you're doing right now Bill, is exactly what you should be doing. Comment. Passionately.
If you can make cogent arguments and produce quality material the rest really will take care of itself. That's your problem.
Newsvine's problem is making sure the system is designed in such a way as to reward excellence.... which is why we're having this discussion in the first place.
Also, seed Ann Coulter, stories about evolution, atheism, or Israel/Palestine. You can additionally write articles about what's wrong with Newsvine. Surefire success strategy, but beware it's a crowded field. ;-)
Also, seed Ann Coulter, stories about evolution, atheism, or Israel/Palestine. You can additionally write articles about what's wrong with Newsvine. Surefire success strategy, but beware it's a crowded field. ;-)
Don't forget to seed articles about the presidential candidates, especially if the race angle is mentioned! The couple of articles I have seeded regarding Obama were far and away the most popular I've ever had. Sadly, I lost my will to live after reading some of the comments, but that's a small price to pay for the extra 5 bucks! ;-)
Hey Mr. Richie-Rich, that five bucks is more than most of us make in a year.
Have some sensitivity, will ya?
That's Ms. Richie Rich, thank you very much. :-)
What Killfile said, ... spiffie is kidding. Don't start publishing articles that you know will incite something negative. Seed/write what you know, what you care about, and express yourself professionally.
You're actually off to a good start. You've gotten more comments/votes than I did in my first few months in those four seeds/articles. Good job.
Oh...
Well...
Suppose that's what I get for not looking at handles closely enough. My B.
spiffie is kidding
Spoilsport.
Spoilsport.
Most probable. I'm not sure what compelled me to state the obvious.
Kill,
Ben,
Tracie, Thanks. You have restored hope in the process.
Spiffie, Keep the antagonism up. It keeps me on my toes.
Bill, there are also quite a few good articles out there written by Newsviners to demystify things. Two that immediately come to mind are one here by Brian Ford and one here by spiffie (this one has a lot of links to other good stuff). Here is a rather funny one by Stacy Malbon, too, regarding how to be successful. :-)
I don't know if these will address your specific concerns, but maybe they'll help a bit. If not, give a shout.
Tracie,
"How to be a newsvine superstar in 15 snarky steps" says it all. that should be required reading along with COH rules!
Thanks for the links.
My feeling is most of the flame occurs in seeds with controversial subject matter, and that just one spark is followed by a forest fire almost immediately. That's why a vigilant moderator is so useful.
You can stamp out the sparks before other n*tjobs see an excuse to belch their bile.
::looks around anxiously:: Please don't stamp me out. :D
Not you GF, you count, way much:=P
This hasn't been touched on, but:
I'll take people with names like "Scott-843243" any day of the week over people with names like:
"racistbydefault" or "Kick out the U.N." or "WAKE UP!" or "Anti Obama" or any of the other names that I've been seeing lately -- a trend in inserting political commentary into a screen name. Flamebait commenting is bad enough, but a flamebait screen name is a whole new level of annoying. I've never once seen a person who does this who has turned into a worthwhile member of the community, and I wish there were an easier way (or *a* way) to deal with it. Many of these are also the one time hit-and-run commenters who are 1) making newsvine look bad and 2) providing little or no compelling content.
Okey dokey, MSNBC seeds are now completely out of the Top Seeds section and have their own module below the fold on the front page. Still plenty more to do, but that's taken care of.
Yay!!!!! thank you very much!
Hey, I have a question. For AP stories published at MSNBC.com, is there any way to redirect the "Discuss this story on Newsvine" to the AP copy already published at Newsvine, instead of creation a duplicate seed for the story? It just seems like additional clutter to provide a whole new spot for an MSNBC seed of an AP story when Newsvine already has the AP feed. Also, at least the AP stories are tagged (if minimally), while new users from MSNBC.com rarely know to tag their stories.
MSNBC seeds are now completely out of the Top Seeds section and have their own module
You know, that was pure genius. The guy who came up with that idea deserves an RAV.
Will they be leaving the 'Most Active' section too? With the advantage of that external link they'll always dominate it, otherwise.
spiffie: That would indeed be nice. It's tough though because often times, the AP will release many different "versions" of a wire article. Also, news outlets are allowed to take AP articles and modify them with their own writing somewhat. So it's kind of a tough proposition.
Dennis: If the guy who suggested that would just be a little more forgiving to a small staff trying to do a bunch of things at once, the staff would like him all the more. :)
Doesn't appear to be working very well, Mike. Four of the MSNBC seeds are still in the "Top Seeds" section, and at least the first ten top seeds in the "Most Active Stories" section are all from MSNBC.
If the guy who suggested that would just be a little more forgiving to a small staff trying to do a bunch of things at once, the staff would like him all the more. :)
Ah, but the staff has spoiled him. They've given him miracles, now he expects them. Besides, somebody has to keep them honest. ;-)
Frank: The changes aren't retroactive so you're probably seeing some seeds from earlier today. With regard to taking them out of the Most Active section, we haven't made a decision on that quite yet.
Thanks for the explanation, Mike. You guys did a great job creating Newsvine, so I'm sure you'll get this current mess straightened out soon.
Thanks, Mike. It's nice to know that Newsvine is always working to make things better AND listens to the masses. :) Tough to do!
I like the way the greenhouse looks now, just hope its not taxing admi too much.
Mike:
Seems likely that they'll always dominate the Most Active box if they are allowed to remain.
I'm agnostic as to whether that's a good thing ot bad thing because I don't follow Most Active, but it just seems to me no other conclusion is possible based on the pattern.
jfxgillis: That might be true if the "activeness" of MSNBC seeds is measured the same way as other seeds, but maybe it shouldn't be. For example, maybe we only count votes and comments from non-newbies in the activeness score. Something like that...
If you did that the comment count would drop from an average of 600 to about 3, and they wouldn't show up in Most Active at all.
If you did that the comment count would drop from an average of 600 to about 3, and they wouldn't show up in Most Active at all.
How perfect is that!!
Thanks Mike D
I'm still seeing 4 or 5 MSNBC articles a day in the Top Seeds spot. These are new seeds not old ones.....I guess the" fix" didn't quite work....
A few random thoughts before I read through all of this:
1) I've been tempted to go spend more time around MSNBC's pages and seed more of their stuff since it seems like they get more traffic and a reaction and unlike many of the other MSNBC seeds I've seen in recent days I know how to moderate my seeds.
2) That said, I'm troubled that I'm tempted to go to seed more MSNBC stuff and it makes me rethink why I participate and why we seed. My goal is not to make money but to learn and have fun and foster discussion. It seems like it's becoming clear we can do that via these MSNBC discussions… and yet if the people it draws are people who don't even know to turn off caps lock and from what I've read most just make one comment and then leave… well, that's not a discussion is it?
3) So I decided not to seed MSNBC stuff. At some point I might do an experiment and seed more MSNBC stuff just to see what happens.
4) Rather than have duplicate seeds wouldn't it better to have new people join the existing conversations?
Take, for example, this seed about the church and the autistic child Azsky had a great discussion. Then someone else started it and off it went again, only this time most didn't respond to each other and one used caps even
when asked not to.
Seems like there should be a way be a to say, look, if you're interested in in autism here's
Scott: With regard to number 4, that's already what happens. That's why there are so many comments per seed. An occasional dupe might get through due to a bug or strangeness in a URL, but for the most part, there should only be one seed per story.
Hi Mike. Good to hear it but that'd only cover it if Azsky's seed was also from MSNBC's right? Would you mind coming by Freed's discussion of some related concerns
There are some dupes happening just because we have the AP feed and then we get MSNBCs version of the AP feed on top of it. Losing the AP would fix that. Just use MSNBC.
Ah, thanks. Yes, I agree. It's time to drop AP>
MSNBC.com also republishes some NY Times content, so now not only do we have three seeds from the same NY Times story due to URL weirdness on the part of the Times, but we also have an MSNBC.com seed going, too. Heh. :-)
Yes I noticed that yesterday as I went from seeding something from the NY Times then saw the same story on MSNBC.
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